Getting you connected safely

Electrical Activation Services is an authorised Livening Agent for Northpower. We operate in the Northpower area from Kauri Forest and Whangaruru, to Pouto, Topuni and Mangawhai, including Whangarei and Dargaville, to provide electrical inspection and connection services to support electricians to get new builds connected, and for relocating power meters.

What we do

• Electricity connections: We will visit your site to carry out the requisite electrical inspection of your installation, and if all is well, we will install a power meter, and complete the connection.

• MEN Inspections: we can inspect and certify your new or altered MEN boards.

• Meter contracting: we are contracted by electricity metering equipment providers to complete maintenance and renewal work of electricity meters in the Northpower area.

• Northpower contracting: we are contracted by Northpower to replace failed/bypassed load control devices (LCDs, generally used to control hot water supplies).

Getting connected

If you're ready to get your new connection (Builders' Temporary Supply, Permanent Supply, or a meter relocation), talk to your power retailer and have your electrician talk to Northpower. Let them know you wish to use us as your livening agent.

Next, they'll let us know about your new connection, and we'll be in touch with you to arrange to get you connected.

How to prepare

Homeowners and builders:

• Talk to your electrician who will arrange connection. Your electrician will advise you if you need to talk to your power retailer.
  You can review Northpower's guide to getting connected here.

Electricians - for your site to be ready:

• You or your customer need to raise a Metering Service Request (MSR) with your/their chosen electricity retailer. We are only able to confirm appointments where the MSR has been received by us from the retailer.

• Your MEN board needs to be complete and compliant.

• Meter board needs to be complete, have a space ready for the meter, and tails pre-wired to where the meter and Load Control Device (LCD, if any) are to be sited.

• Cables need to be double-insulated within the meter box.

• For pillar connections, the pillar end of your mains cable needs to have a lug fitted on the neutral wire. See Northpower pillar cable run guide here.

• You need to complete a site Certificate of Compliance prior to our arrival - have a paper COC/ESC ready at inspection time, or email it through to us at coc@easl.co.nz referencing the site's address and ICP number. If you show the inspector an electronic COC/ESC at the time of inspection, please also email it to coc@easl.co.nz.

• You can also refer to the following resources:

  • Northpower's Electricity and Fibre Toolbox 

If you have any questions about this process and requirements, feel free to get in touch with us below.

Getting an appointment

For new or altered connections

We'll contact you (as the applicant or applicant's electrician) to arrange an appointment once we have received work orders from your retailer and from Northpower, using the details you have supplied to Northpower as part of your application.

For MEN inspections

Contact us to arrange an appointment - call or text 021 735 625, or email bookings@easl.co.nz.

What happens on the day

We'll inspect and test your installation, and if all is well, we will complete connection of the meter and your installation. If there are any issues, we'll work with you to resolve as part of the connection process.
Note that except for Builders Temporary boards, the electrician is required to be present at the time of the appointment for livening and handover.

Invoicing

We will invoice the electrician once work has been completed and the connection is live. Contact us (below) if you wish to confirm pricing.

If you need to contact us

Call during office hours or text us anytime on 021 735 625.

Replies to texts will generally be during office hours.

You can also email us at bookings@easl.co.nz for all appointment and connection related queries, or accounts@easl.co.nz for accounts related queries.